When using Mylio, your catalog may become corrupted for a variety of reasons including unclean shutdowns and application/computer crashes. Mylio’s catalog repair tool can rebuild your local catalog (or one on an attached external hard drive/NAS device) by comparing and reconciling differences between two Mylio Devices.
This article will walk you through catalog repair in the event that your catalog is corrupted.
Note: for the fastest catalog repair, it is recommended to have a second device on the same wi-fi network with Mylio running through this process.
Computer or External Drive Catalog Repair
- If Mylio has detected that your catalog has become corrupt, you will automatically be taken to the Support Options when Mylio is opened. Alternatively, you may see a message in the Notification and Activity Center that reads “The Mylio catalog on this device needs to be repaired”. Clicking this message will open the Catalog Needs Repair dialog.
Note: If you are not taken to these options, you can launch them by selecting Help from the Navigation panel, then Show Support Options on Startup. - Select Repair a catalog.
- Open Mylio on as many devices as possible on the same wi-fi network. Plug in any portable devices to power.
- Select which catalog you would like to repair (any external hard drive or NAS connected at that time may be shown here too).
- Select OK to begin to Catalog Repair process.
- Mylio will first scan your catalog for issues, even if there is no issue found, you may still “repair anyway”
- Mylio will then scan for your other devices and begin to rebuild your local catalog automatically. This may take a few minutes.
- Once complete, Mylio will launch as normal with a fixed catalog.
iOS Catalog Repair
- If Mylio has detected that your catalog has become corrupt, you will automatically be taken to the Support Options when Mylio is opened. Alternatively, you can open the Support Options by…
- Select the message in the Notification and Activity Center that reads “The Mylio catalog on this device needs to be repaired”.
- Select “Show Support Options on Startup” from Mylio’s Help menu. Then, restart Mylio. Please note that Mylio may need closed in the App Switcher.
- 3D touch on the Mylio icon and select Support Options.
- Navigate to the Settings app on your iOS device, then select Mylio and toggle on Show Support Options on Startup.
- Open Mylio on as many devices as possible on the same wi-fi network. Plug in any portable devices, including your phone, to power.
- Select Repair Catalog to begin the Catalog Repair process.
- Mylio will scan for your other devices and begin to rebuild your local catalog automatically. This may take a few minutes.
- Once complete, Mylio will launch as normal with a fixed catalog.
Android Catalog Repair
- If Mylio has detected that your catalog has become corrupt, you will automatically be taken to the Support Options when Mylio is opened. Alternatively, you can open the Support Options by…
- Select the message in the Notification and Activity Center that reads “The Mylio catalog on this device needs to be repaired”.
- Select “Show Support Options on Startup” from Mylio’s Help menu. Then, restart Mylio. Please note that Mylio may need closed in the App Manager.
- Long press on the Mylio icon and select Support Options. This option may not be supported on all devices and operating systems.
- Open Mylio on as many devices as possible on the same wi-fi network. Plug in any portable devices, including your phone, to power.
- Select Repair Catalog to begin the Catalog Repair process.
- Mylio will scan for your other devices and begin to rebuild your local catalog automatically. This may take a few minutes.
- Once complete, Mylio will launch as normal with a fixed catalog.
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