Handling Lost Originals

If Mylio Photos cannot locate a copy of an original quality file, it will show this file as a Lost Original.

Updated over a week ago

If Mylio Photos cannot locate a copy of an original quality file, it will show this file as a Lost Original. Lost Originals are caused when the original version of a file is deleted outside of Mylio Photos+ before it is fully synced.

Locate Lost Originals

  1. Click on the Dashboard icon , select the Device Card for your device, then scroll down to Lost Originals.

  2. Click on Lost Originals to see all files deleted in the file system before they were fully synced with Mylio Photos.

Delete Lost Originals

  1. Locate any Lost Originals following the steps above.

  2. Select the Lost Originals you want to delete.

  3. Right-click your selection or tap the kebab icon to access the Actions menu.

  4. Select Photo > Delete File(s) to permanently delete the file(s) from your Mylio Photos Library and file system.

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