Skip to main content
All CollectionsOther Topics
Manually Updating Mylio Photos
Manually Updating Mylio Photos

In the rare case that you encounter an issue with the automatic or in-app update installer, you can choose to update Mylio Photos Manually.

Updated over a week ago

NOTE: Manual updates should only be used when the in-app or automatic update process fails.

Manually Updating on a Computer

  1. Open a web browser and go to https://mylio.com/download/.

  2. Click the Download Now button to download the most recent application version.

  3. Locate the download in your Downloads folder, double-click it to launch the installer, and follow the on-screen instructions. This will replace your current installation of Mylio Photos or re-install the app, but it will not affect your library or media.

Manually Updating on Android

  1. On your Android device, open the Play Store.

  2. Click in the Search field, and enter Mylio Photos.

  3. Tap the Update button next to the app name.

Manually Updating on iOS

  1. On your iOS device, open the App Store.

  2. Click the Search icon and enter Mylio Photos in the search field.

  3. Tap the Update button next to the app name.

Manual Updates Failing on Windows?

In rare cases, you may be unable to update your Mylio Photos application manually. To resolve this issue, remove the current Mylio Photos application before manually installing the update. This situation is more common on Windows computers due to how security certificates are handled.

Removing Mylio Photos will not cause you to lose any images, edits, or metadata.

  1. Open your Settings for Windows. You can do this from the Windows menu (by clicking the gear icon) or by pressing the Windows Key + I.

  2. Choose the Apps category

  3. Scroll down to the applications list and locate Mylio Photos.

  4. Click to select Mylio Photos and choose Uninstall.

  5. Once the previous version has been removed, you can download and install Mylio Photos using the instructions above.

Did this answer your question?