Troubleshooting: Photos Library Shows as 0 Photos When Running Photos Import

In some cases, Mylio may show your Photos Library as having no images to import when using the automatic photo import tool. This can generally be resolved by adding a “.photoslibrary” extension to the Photo Library. This can be done by:

  1. Ensure Photos is closed.
  2. Open Finder.
  3. Locate the Photos Library you are attempting to import. This is generally found in the Pictures folder.
  4. Select the Photos Library by clicking it one time.
  5. Push the Return key on your keyboard to edit the name of the file.
  6. At the end of your Photos Library name, add “.photoslibrary”. For example, if my Photos Library was named “Photos Library” it should now be named “Photos Library.photolibrary”.
  7. Push Return again to confirm the change.
  8. Attempt the Photos import again.
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