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Troubleshooting: Reset Mylio password

We all forget a password every now and then. Don’t worry. Resetting the password for your Mylio account is easy.

  1. Navigate to account.mylio.com or open the Mylio app to the sign-in screen if you are not logged into it already.
  2. Select Forgot Password? under your email and password fields.
  3. Type your email and select OK.
  4. You will receive an email from Mylio with information about resetting your password.
  5. If your account is created using a third-party sign-in method (Apple, Google, Microsoft, or Facebook) then you may be given an error that you need to sign-in with that method instead of email/password.

  Note:   After changing your password, you will be asked to enter the new password the next time you open Mylio on any of your devices.

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