What’s New in Mylio?

It’s the season of giving, and in this release, Mylio is pleased to give you the power to do more. We have been busy adding support for the RAW files of 24 new cameras (see below) just in time for the holidays. We also added Optical Character Recognition (OCR), which is a fancy way of saying Mylio lets you search for words in your photos and PDFs. Want to search for the name on a road sign or parade banner? Mylio has you covered. Can’t remember where you cataloged that PDF or that screenshot of a quote? OCR to the rescue. We also improved the notifications in Mylio to help you stay up to date on the progress of your library.

New cameras added:

Canon EOS R

Canon EOS Ra

Canon EOS RP

Canon EOS R5

Canon EOS R6

Canon EOS 90D

Canon EOS M200

Canon EOS M6 Mark II

Canon EOS-1D X Mark III

Canon EOS Rebel T8i (EOS 850D / EOS Kiss X10i)

Canon M50

Canon Rebel SL3

Canon PowerShot G5 X Mark II

Canon PowerShot G7 X Mark III

Canon PowerShot SX70 HS

Fuji X-T3

Fuji X-T4

Nikon D3500

Panasonic DC-G95 (G99)

Panasonic DC-LX100M2

Panasonic DC-ZS200 (TZ200, TZ202)

Panasonic DMC-TZ100 (TZ101)

Sony A6400

Sony A6600


As usual, we’ve been making improvements and bashing bugs to enhance your Mylio experience. Some of the improvements include a new tour, a revamp of the Free Up Space on Camera Roll screen, and the filter now includes events. Some of the bugs we bashed include fixing an issue where XMP files would be left as standalone catalog entries, fixing an issue when external drives could not be added as devices on macOS, and fixing an issue on mobile when local Previews would be slow to load.


See the complete list of changes and bug fixes in the link below, and as always, enjoy your photos!


Extended Details

  • Version 3.13
  • Updated December 7th, 2020
  • Mac Build: 7157
  • Windows Build: 7157
  • Android Build: 7157
  • iOS Build: 7157

Adding Additional Devices

Mylio is designed to keep all of your photos with you on all of your devices all of the time. This means that getting Mylio installed on all of your devices is an integral part of the Mylio experience.

Mylio can be installed on Android, iOS, Mac, and Windows devices that meet Mylio’s system requirements. Each device can be used to store all original files, called a Vault, or sync with auto-optimized versions of your files to save space.

To better protect your photos you can add additional Vaults that have the necessary storage to want Original images. Alternatively, you can add a device to sync in auto-optimized quality so that you can show off your pictures wherever you are. To add a new device:

  1. Open the Dashboard.
  2. Select the Add button in the top right of the Devices section of the Dashboard.
  3. Mylio will offer recommendations for protecting your photos. These may include:
    1. Add Computer
    2. Add External Drive
    3. Add NAS
    4. Add Amazon Drive, Google Drive, or Microsoft OneDrive

Once selected, Mylio will guide you through getting started on these devices.


The Search Bar

Searching for just about anything is easy in Mylio. You can do so using Mylio’s Search bar. The Search bar is a generic search on your entire library. All metadata and Mylio specific data will be searched. We even have Object Character Recognition to search for words in your pictures like signs, text, or logos. You can use search modifiers to search more directly for a specific piece of information.

The Search Menu

Opening the Search menu allows you to strategically search for certain aspects of photos. Open the Search menu by clicking the small arrow at the right side of the search bar.

The four icons at the top of the Search menu take you between Pinned searches, Rating searches, People searches, and Map searches. These allow you to toggle between different search types and easily narrow down your desired search.

The Keywords search field will search the keyword field of any photo. Select the disclosure triangle to the right of the keyword field to display a list of all keywords within your Mylio database.

Ratings allow you to narrow down your search by rating, label, or flag.

Finally, you can select “Show All” to view all files organized by Images, Videos, and Documents.

Viewing Search Results

Search results done from all views other than Calendar will show Media (separating Photos, Videos, and Documents), Folders, Albums, People, and Locations. Use the row under “Search Results” to change your views.



When in Folder view, you can select the magnifying glass in the corner of each folder displayed to get the Quick View of its contents.

Searching in Calendar View

When in Calendar view, simply typing a word in the search bar will search for events. Mylio will display any event that contains the word searched for in a list on the right making it even easier to find your memories.

Search for words in your images

With Mylio version 3.13 and later, Object Character Recognition (OCR) is now run with standard searches to find text in your images. In the example screenshot below, you can see the term “market” searched for and several images with no keywords, titles, or captions added were found due to the word being found by Mylio in the “Public Market Center” sign in the background of the images. The use of OCR can be an additional tool in your belt to locate, and possibly even discover, more memories in your library.

Search Modifiers

Finding the right photo in a large library can be time-consuming. Mylio can help you locate the photo you’re looking for by narrowing down the results shown when searching for a photo!

This can be accomplished by adding information that you know about the photo into the Search bar in Mylio. When making your search type in a search term, colon, and then your keyword. They can even be combined to really narrow down your search.


make:Nikon iso:200

This will show all photos shot with a Nikon camera with the ISO of 200.

Search terms include:

  • caption – References the caption field, which is editable in the info panel.
  • copyright – References the copyright field, which is editable in the info panel.
  • date – Can be searched for without the ‘date’ prefix with month/day/year format. Example: 01/18/2016 or 1/18/16
  • file – References the file name, which is editable in the info panel.
  • flag – Use “on/off” to show photos that have been flagged in the rating bar. 
  • flash – Use “yes/no” or “true/false” to show photos that did or did not set off flash when taken.
  • folder – Limits searches to a particular folder. Example: folder:Best Friend’s Wedding, folder:Fourth of July
  • importdateThe date in which the file was imported into Mylio.
  • iso – Find photos taken with a specific ISO. Example: iso:100
  • keyword – Searches for specific keywords that have been added to your photos.
  • label – References the label of the picture, which is editable in the rating bar. Example: label:red, label:yellow, label:green, label:blue, label:purple
  • lens – Example: lens:80.0-200.0
  • place – Searches Mylio’s places data to search for photos taken at a specific place, which is editable in the Places Panel.
  • make – Find photos taken with a specific camera make. Example: make:canon, make:Nikon, make:Apple
  • model – Find photos taken with a specific camera model. Example: model:6D, model:D5300, model:iPhone 5S
  • people – Searches Mylio’s people data to search for photos taken of a specific person, which is editable in the people panel.
  • rating – References the rating of the picture, which is editable in the rating bar. Example: rating:3
  • source – Finds photos that were imported from a specific source. Example: source:iPhoto, source:”Camera Roll”, source:Facebook
  • title – References the title field, which is editable in the info panel.


Using Multiple Search Terms

In some scenarios, you may want to combine search terms to better find a specific photo or set of photos. This can be done by either combining elements of a single search modifier or combining two search modifiers with a single space between them. Additionally, you can use quotes to tell Mylio that your search term is a phrase, meaning it has multiple words or punctuation. Mylio does not have full boolean functionality (and/or/not) but we do hope to add it in the future.

Example of Single Modifier with Multiple Variables:


This search will show all photos with the rating of 1, 2, or 3 stars.

Example of Multiple Modifiers:

make:Nikon folder:Whales

This search will return all photos shot with a Nikon camera found in the folder called Whales.

Example of Multiple Modifiers with a Phrase: 

make:Nikon folder:”Best Photos” keyword:”stars at night”

This search will return photos taken with a Nikon camera, found in the Best Photos folder, with the keywords “stars at night”.

Using the Mylio Setup Wizard

When opening Mylio for the first time on a computer, you will be guided through setting up the application. The Mylio setup wizard can help you ensure that Mylio is properly configured.

Signing In

To get started with the Mylio setup wizard, be sure you have signed in to Mylio using your Mylio username and password or via the third-party options below the Continue button.

If you are experiencing issues signing in to Mylio you can reset your password by clicking “Forgot Password?” above the continue button. You can also use the gear icon at the top-right to manage your account and visit the support options to reset your device or contact Mylio Support.

Once signed in, the setup wizard will begin…

First Steps

Immediately after signing in, you will have an opportunity to enter a promo code from purchasing an eligible Seagate external hard drive. If you do not have a code or your account is not eligible for the promotion, you can skip this step.


If you’re an existing Mylio user, you will be asked if this is a new device or replacing an old device. This information lets Mylio know if your newly signed-in device should replace a one on your account or not. For instance, if you’ve upgraded your iPhone and will no longer be using your old iPhone with Mylio, select “Replacing old device”. If you’ve purchased a new computer and will use both the new computer and old computer, select “New device”. If you are not sure, it is best to just select “New device” and remove your old ones from the account later.

Build Your Mylio Library

After you sign in, you are asked if you want to Add Files to your library or to skip importing. If you are setting up a new device and just need to sync your library from another device you can Skip. On the next screen to after clicking Add Files you will be presented with a few options outlined in the tabs below.

  Note:   if all of your photos are on a NAS please skip this step, and see this article.

This Device

Adding Photos From Your Computer

Mylio will display the option to scan and drives in your computer or let you manually choose your folder to add. By selecting the “BEGIN” button in the center, Mylio will search the selected drive(s) for any folder containing media that can be imported. You can then select which of these you would like to see in Mylio. By selecting “Manually Locate Files”, Mylio will open a file browser and let you point to a specific folder to add.

Once you have selected the Folder(s) to add, you can complete your setup with a confirmation screen explaining how many files and folders will be added into your Mylio library.


External Drive

Adding Photos From an External Drive

Once you have selected that you would like to add photos, videos, and files from an external drive, Mylio will display a list of drives that are currently attached to your machine. If the correct drive is not seen, be sure to plug it in now, select it from the list, and click the “BEGIN” button in the middle of the screen. Mylio will scan the selected drive and show you what folders on the drive it detected with media it can import.


You have two options when adding information from an external drive:

  1. Leave my files where they are – this option will add the photos on the external drive to Mylio without having to copy the original files off the drive. This option is ideal for drives that are still in use and plugged in with semi-regularity.
  2. Copy my files from somewhere else – this option will copy the data from the external drive to a destination of your choosing. This is a great option if you have one or more external drives and you’re trying to consolidate to one larger drive or one computer.

If you choose to copy your files, Mylio will ask you where you want the files to go. Select between copying the files to a second external drive, to your computer’s internal drive, or a cloud service. You can alternatively choose to “add a device to store originals later”. This will temporarily copy the photos to your computer until a device on the account that is set to store all the Originals (a Vault). See this article to learn more about syncing and Vaults.


Online Account

Adding Photos From an Online Account


If your photos are stored in an online account like Google Photos, Facebook, or Flickr, Mylio can download them and add them to your library. Once you have selected Online Services as your source, choose which service you would like to add to Mylio and sign in.

Once signed in, Mylio will display what albums are available to download from Google, Facebook, or Flickr. Select your desired albums and press “Continue”.

Mylio will ask you where you want the files to go. Select between copying the files to an external drive, to your computer’s internal drive, or a cloud service. You can alternatively choose to “add a device to store originals later”. This will temporarily copy the photos to your computer until a device on the account that is set to store all the Originals (a Vault). See this article to learn more about syncing and Vaults.

You will be presented with a confirmation screen to verify your setup. Click Confirm Setup to continue to the last part of the setup wizard or start over.

Complete your Setup

After finalizing your import options, or skipping. You are at the final screen of the Setup Wizard. Use this screen to name your device and complete optional objectives like connecting already organized calendars so Mylio can display your photos into events. When you’re ready, select “Take the tour” to get an overview of naviagting around Mylio’s UI or Complete Setup to start using the app.

Advanced Options

After selecting what you would like to be imported into Mylio, you’ll be given the chance to explore some of Mylio’s advanced options. These include:

  1. Location of the Mylio Folder – this option allows you to store the location of your Mylio directory which will hold your Original images as well as optimized images. This can be moved anywhere but should remain on an internal drive.
  2. Advanced Device Policy – these options allow you to select your device’s Sync Policy on a more granular level. By selecting “Advanced” you can tell Mylio to specifically choose Thumbnails, Previews, or Originals instead of allowing Mylio to decide the best photo quality for you. You can also turn on Selective Sync for remote File and Folder Sync Policy control if desired.

Mylio Quick Start Guide



Welcome to Mylio, the home for your photos, videos, and documents. This guide will help you set up Mylio, add files, and protect them.


Download and Sign In on a Computer


We recommend starting on a computer, to do this visit mylio.com/get-app to download Mylio. Open the installer. Sign in with an email and password, then verify your email. Alternatively, you can sign in with a preferred third-party on the left.




Add Files using the Setup Wizard 


The Setup Wizard helps you add files to Mylio. Click “Add Files”, then choose one of the four options to where your photos are currently stored that you want added to Mylio. Most new users start with “This device”. When you select this option, Mylio checks your computer’s drive for photos. It shows you the folders that have photos and lets you choose which ones you want to consolidate in your Mylio library. This process will not move the photos from their existing locations nor will it duplicate them; it simply presents them in one convenient, unified library. Click the circular ( BEGIN ) button to get started. 

*Click here for a more detailed walkthrough of the Setup Wizard.



Take the Welcome Tour 

At the end of the Setup Wizard, select the option to “Take the tour”. If you already finished the Setup Wizard, you can relaunch the tour by going to the View menu (the three vertical dots in the top-right), selecting “Help”, and then selecting “Show Welcome Tour”.


Add a Protection Device 

Protecting your memories is an integral part of Mylio. To protect your files, your Originals need to be stored on at least one device. This device should have a significant amount of storage space. External drives, NAS devices, and online services like Amazon, OneDrive, or Google Drive make good protection devices. 

You can add a protection device through the Setup wizard or you can open the Mylio Dashboard, and select the “+Add” button



Sign In to Mylio on Your Mobile Device


Mylio is engineered to connect multiple devices. When you add Mylio on your phone and tablet, you’ll be able to manage your library conveniently from those devices. The photos you take on those devices can also be automatically added to Mylio. 


To get Mylio on your mobile device, download Mylio from the Apple App Store or Google Play Store. Sign in with the same email and password (or third-party method) you used on your computer and follow the prompts of the setup wizard. Mylio will sync optimized versions of your files on mobile so you don’t run out of space.

Troubleshooting: Importing with a different Facebook / Social Account

Switching Social Accounts on Mac

  1. Open Mylio and select Settings from the View menu.
  2. Select Account settings.
  3. Locate the “Clear Access” buttons found within this panel for Flickr, Facebook, Google, and Amazon.

Switching Social Accounts on Windows

Mylio uses your web browser’s cache and cookie system to hold the username and password for your social accounts.

If you would like to sign in using a different account you can do so by clearing the cache for your operating system’s pre-loaded browser (Internet Explorer/ Microsoft Edge).

Keyboard Shortcuts Master List

Windows Shortcut
Mac Shortcut
iPadOS/iOS Shortcut
Add to Mylio ClipboardCtrl KCmd KCmd K
AlbumsAlt 5Cmd 5Cmd 5
All PanelsF10F10Shift Option 0
All PhotosAlt 1Cmd 1Cmd 1
AutoEnhanceCtrl UCmd UCmd U
CalendarAlt 2Cmd 2Cmd 2
ChromelessCtrl F9Cmd F9N/A
CopyCtrl CCmd CCmd C
Copy all EditsCtrl Shift CCmd Shift CCmd Shift C
CutCtrl XCmd XCmd X
Delete Option: DeleteCtrl EnterCtrl ReturnCtrl Return
Details PanelF8F8Shift Option 8
Duplicate FileCtrl DCmd DCmd D
Edit in Single Photo viewCtrl ECmd ECmd E
FoldersAlt 6Cmd 6Cmd 6
Full ScreenF11Cmd Shift FN/A
Get InfoCtrl ICmd ICmd I
Ignore FaceCtrl 0Cmd 0Cmd 0
Import Photos and Video…Ctrl Shift ICmd Shift ICmd Shift I
Last ImportAlt 7Cmd 7Cmd 7
Last SearchAlt 8Cmd 8Cmd 8
MapAlt 3Cmd 3Cmd 3
MinimizeN/ACmd MN/A
Mylio ClipboardF9F9Shift Option 9
New Folder With SelectionAlt Shift NCmd Ctrl NCmd Ctrl N
New X....Ctrl Shift NCmd Shift NCmd Shift N
Page Setup…Ctrl Shift PCmd Shift PN/A
Page DownN/AN/ACtr DownArrow
Page UpN/AN/ACtr UpArrow
PasteCtr VCmd VCmd V
Paste All EditsCtrl Shift VCmd Shift VCmd Shift V
PeopleAlt 4Cmd 4Cmd 4
Print…Ctrl PCmd PCmd P
QuitAlt F4Cmd QN/A
Rating: 1111
Rating: 2222
Rating: 3333
Rating: 4444
Rating: 5555
RedoCtrl YCmd Shift ZCmd Shift Z
Rename FilesF2F2Shift Option 2
Rotate Left (CCW)Ctrl [Cmd [Cmd [
Rotate Right (CW)Ctrl ]Cmd ]Cmd ]
Save Metadata to FileCtrl Shift SCmd Shift SN/A
Select AllCtrl ACmd ACmd A
Select NoneCtrl Shift ACmd Shift ACmd Shift A
Show ClippingJJJ
Show in Explorer/FinderCtrl + Shift + RCmd + Shift + RN/A
Show OriginalCtrl \Cmd \Cmd \
Show/Eide Sync panelCtrl 5Ctrl 5Ctrl 5
Show/Hide Details panel (All Panels)Ctrl 1Ctrl 1Ctrl 1
Show/Hide Edit tabCtrl 4Ctrl 4Ctrl 4
Show/Hide Map tabCtrl 3Ctrl 3Ctrl 3
UndoCtrl ZCmd ZCmd Z
Zoom InCtrl +Cmd +Cmd Shift +
Zoom OutCtrl -Cmd -Cmd -
Zoom to Actual PixelsZZZ

Troubleshooting: Mylio System Requirements

Hardware Requirements


  • Macs that include a Core i5 processor or better
  • 64 GB Harddrive
  • 8 GB of RAM (16 GB recommended)


  • DirectX 11 Capable GPU
  • 512 mb GPU RAM
  • 64 GB Harddrive
  • 8 GB of RAM (16 GB recommended)

Minimum Operating System Requirements


  • Sierra (10.12+) and later


  • Windows 10 and later (64-bit only, currently investigating Windows 7 and 8.1 installation issues)


  • iOS 11 and later


  • Marshmallow 6.0+ and later