Duplicating Files

Mylio can allow you to duplicate an image with just a few clicks. This feature can be used to have both an edited version of a photo and an unedited version in your library. Additionally, you can sort them differently in Folder view. By quickly and easily duplicating your photos within Mylio you can easily maintain the integrity of your originals.

  1. Open Mylio in Folder or All Photos views and locate the image or set of images you wish to duplicate.
  2. Select the images so that they are outlined in blue. You can select multiple images by holding the Control key (Windows) or the Command key (Mac) while clicking.
  3. Select the Actions menu from the bottom of the Quick Actions Bar or right-click anywhere in the grid of photos.
  4. Select Duplicate Files.
  5. Mylio will automatically create a duplicate as [Image Name] (copy).

 

Tips for Getting the Most Out of Mylio

Peek Inside with Flutter

Flutter allows you to quickly see the contents of any folder or album by simply swiping your finger over the container from right to left on touchscreen devices, two-finger swiping from right to left on trackpads, or use your traditional mouse’s scroll wheel while holding the Shift key. Flutter saves you time when looking for a specific photo or subfolder – you don’t even need to click. Learn more…


Organize with Mylio Clipboard

Moving your files between folders and albums – or folders to folders has never been easier. Mylio makes organization simple by giving you a temporary holding location for your photos while you move them around. Simply select your files and drag them down to the Mylio Clipboard to store them while you find the perfect new home for your memories… Learn more…


Editing Made Easy

We all love to save time, right? Mylio can help by showing you a list of all of your favorite editing presets right from the Edit panel, even in a grid view. Just select an image or series of images, open the Edit panel, and click a preset to see how it looks on all of the selected photos. You can revert the changes with the Reset All Edits button, too. Now that is easy. Learn more…


Customize your Dashboard

Clicking into the Dashboard reveals more information about your Mylio library. Selecting the gear in the top right will allow you to toggle lists and panels that suit your needs.


Prevent Unwanted Changes

With Mylio’s Guest Mode you can hand over your device to friends and family without worrying about unwanted changes to your Mylio Library. Guest Mode prevents your photos from being moved, altered, or deleted while still allowing your device to access all of your media. Learn more…


Remember It All

Creating events is an easy way to keep track of your memories and you can easily create them directly from Calendar view. Simply locate a day, month, or year where something memorable happened and click the plus sign in the top right of any photo to create an event from it. You can customize the category, time frame, and description of your event all without leaving the calendar view. Now you can always find that special moment. Learn more…


Help in 3 Clicks

Don’t spend time feeling confused or alone. The Mylio Support Team can be contacted directly within the Mylio application from within the Help menu in the settings. Simply select Contact Mylio Support to let them know how they can assist you and you’ll hear back from our support superheroes as soon as they fasten their capes. Learn more…

Sharing Original Files on a Computer

Mylio allows you to quickly and easily export images that are part of your library. These can then be used in other image editing programs or shared with others.

  Note:   Mylio cannot export RAW images on iOS and Android at this time.

Export Non-RAW Images with edits and/or Metadata

  1. Select the images you wish to export. You can also select a folder or album if you wish to export all enclosed items.
  2. Select the Share icon in the Quick Actions Bar.
  3. From the Share menu, select Export.
  4. The export dialog will allow you to change your export settings, including resolution, metadata, quality, and auto-renaming files. To export an original copy, select:
    1. File Type: JPEG, PNG, or TIFF
    2. Resolution – Original
    3. Quality – Maximum
        Note:  Original files must be synced locally to the device you are exporting from for Actual Resolution and Maximum Quality. All edits that have been made to the image will become part of the exported images. Once these options are set, select Export.
  5. Select the destination that you would like the images exported to. If you would like them in a new folder, you can do so with the New Folder option in the bottom left. Once completed, select Open.

RAW Images or Unmodified Originals

  1. From the Share menu, select Export.
  2. The export dialog will allow you to change your export settings, including resolution, metadata, quality, and auto-renaming files. To export an original copy, select:

    File Type: 
    Unmodified Original
      Note:  Original files must be synced locally to the device you are exporting from for Actual Resolution and Maximum Quality. No edits that have been made to the image in Mylio will be exported.
  3. Select the destination that you would like the images exported to. If you would like them in a new folder, you can do so with the New Folder option in the bottom left. Once completed, select Open.

Some resolutions are not available

When exporting an image, Mylio will display all possible choices but gray out the ones that aren’t available. When that happens, Mylio will indicate that some resolutions are not available.

 

Some possible reasons why a resolution is not available could be:

  1. The required file (Original and possibly Preview) is not on the computer you are exporting from.
    • To fix this, connect your computer with another device on your account that has the Original, Right-click on the photo before exporting and use the “Download: Originals or previews” option to bring the file to the machine.
  2. The original file is smaller than Mylio’s available (Small, Medium, Large) options.
    • No fix for this other than to export at the maximum resolution possible.
  3. The Original is not viewable on the machine. This is most commonly seen when a HEIC file is being exported on a Windows computer and the export file type is not set to “Unmodified Original”. Some high-efficiency format phototypes are not natively able to be rendered on Windows. Mylio can’t create a JPG, PNG, or TIFF with the original. What will be available instead is Preview quality resolution and lower assuming the preview is downloaded locally.
    • For HEIC photos on Windows, you may need to install additional software or codecs. Alternatively, you may need to export from another device (macOS, iOS, Android) if available.

Troubleshooting: File Type Support

Mylio supports a wide range of photo, video, and document formats. The table below outlines if a file type is supported and it’s level of compatibility. File types can have five levels of compatibility:

  • Import: These file types can be imported into the Mylio library.
  • Replicate: Mylio can sync these files between devices.
  • View: Mylio can view these file types in the app. Please see Video Support, below, for additional details on how Mylio utilizes videos.
  • Edit: Mylio can make edits to these file types.
  • RAW Support: A photo’s ability to be imported into Mylio is dependent on the camera that is used to take the photo. If you are shooting in RAW, please see this list to ensure your camera is supported.

Video Support

While all versions of Mylio allow for the importing and viewing of videos, only the Android version of Mylio will play videos directly from within the Mylio application.

Mylio for Mac, Windows, and iOS will use your device’s default video viewer to playback videos. This means that some videos may not play properly if your computer’s native video viewer is not designed to play that video format. For instance, MPEG files may not play properly when synced to a Mac that has Quicktime as the native video player. Please note that changing the default video player in your operating system will not change the video playback application that Mylio uses at this time.

Android devices have a smaller range of supported videos as Android’s supported core video formats are more limited. While video files will still sync to an Android device, they may not playback as expected. To troubleshoot video playback on Android devices, please see this article.

 

 File Type Support

File Type
Import
Replicate
View
Edit
Notes
jpgTRUETRUETRUETRUE
jpegTRUETRUETRUETRUE
tifTRUETRUETRUETRUE
tiffTRUETRUETRUETRUE
gifTRUETRUETRUETRUE
pngTRUETRUETRUETRUE
bmpTRUETRUETRUETRUE
thmTRUETRUETRUETRUE
psbTRUETRUETRUEMust be in MAXIMUM COMPATIBILITY mode
pdfTRUETRUETRUE
psdTRUETRUETRUEMust be in MAXIMUM COMPATIBILITY mode
heifTRUETRUETRUETRUEMust be decoded by Apple devices
hevfTRUETRUETRUETRUEMust be decoded by Apple devices
textTRUETRUETRUETRUEFiles can be edited directly within Mylio
txtTRUETRUETRUETRUEFiles can be edited directly within Mylio
movTRUETRUE
wmvTRUETRUE
mp4TRUETRUE
aviTRUETRUE
mtsTRUETRUE
mkvTRUETRUE
m4vTRUETRUE
mpgTRUETRUE
mpegTRUETRUE
asfTRUETRUE
rmTRUETRUE
modTRUETRUE
3gpTRUETRUE
3g2TRUETRUE
dngTRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
cr2TRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
nefTRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
nrwTRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
orfTRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
rw2TRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
rafTRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support
pefTRUETRUETRUETRUECamera support: http://mylio.com/support/raw-support

Exporting Photos to Flickr on a Computer or Tablet

Mylio allows users to share a single image, multiple images, albums and folders on Flickr. By uploading your images to Flickr, you can easily share your favorite photos via the web.

  Note:  Mylio is investigating an emerging issue that is preventing users from sharing images directly from Mylio on desktop to Flickr. The team is actively working on a fix. Until then, please export from Mylio to a folder on your computer and upload using Flickr’s website or share via Mylio on a mobile device directly to the Flickr app as temporary workarounds.

Sharing to Flickr on Computer

  1. Select the photos you would like to export. If exporting a folder or album, select that folder or album.
  2. Select the Share icon in the Quick Actions Bar.
  3. Select Flickr.
  4. Upon first exporting to Flickr, a prompt will appear for you to log in. Enter your login information and Mylio will link to your Flickr account. If this prompt does not appear, you are already logged into Flickr through Mylio.
  5. Flickr will open in your web browser.
  6. Flickr will display the images that you are exporting. You have the option of captioning and titling images before uploading them. Once captioned and titled, you can upload the images to your Flickr, or you can choose a set that you would like to add the photos in.
  7. Your photos will be automatically uploaded to Flickr.

If you would like to sign out of Flickr or switch the account that Mylio is currently tied to, you can do so from Mylio’s Account settings by selecting Settings from the View menu.

Sharing to Flickr on Tablet

  1. Select the image that you would like to export to Flickr.
  2. Click on the Share icon in the Quick Actions Bar.
  3. Select the Flickr icon.
  4. Mylio’s Flickr interface will open. Within this screen, you have several options. 
    1. Title – Type a title for your image(s).
    2. Public/Private – Upload the photos as public or private photos.
    3. Location – Allow Flickr to access location data to upload with the photo.
    4. Album – Select the album you would like the image to belong to.
  5. Once you have added a title and updated your preferences, tap Post. Your images will now be uploaded to your Flickr account.

Exporting Slideshows as Videos on a Computer

Creating slideshows is a fun and captivating way to share your recent photo trips, events, or that latest vacation to family and friends. With Mylio, you can export your slideshow as a video. Sharing your memories is now easier than ever.

  Note:  exporting a slideshow as a video can only be done with Original photos. A photo’s Sync Policy can be adjusted by following these steps.
  Note:  exporting a slideshow is not available on tablets or phones at this time.
  1. Create an album and sort your photos in the order in which they will be ordered in your video.
  2. Select the album or all of the photos within the album.
  3. Select the Share icon from the Quick Actions Bar and select Export as Video.
  4. The Export as Video menu will appear. This menu allows you to:
  • Resolution – The resolution of the video file. The higher the resolution the better the quality, but also the larger the video.
  • Sort by: Name, Date, Rating – Sort the export order of your photos.
  • Overlays – Add the Date, Title, Copyright, or Caption information to the slideshow.
  • Attach a music file – Attach an audio file to the music, allowing for music and video to play together.
  • Toggle on to use music duration – Match the slideshow length to the length of the songs.
  • Adjust photo duration per second – Allow each photo to be on screen for X amount of seconds.
  • Select Transitions – Select the transition that appears between slides.
  1. Select Export and select your export destination.
  2. Select Save.
  3. Mylio will automatically save your slideshow as a video, allowing you to share it easily with friends and family.

 

Exporting Videos on a Computer or Tablet

Mylio allows you to export videos directly from Mylio, letting you quickly and easily share your favorite videos with family members and friends.

Export Video on Computer

  1. Select the videos you want to export by opening the video or selecting it in Grid view. If exporting videos inside of a folder or album, simply select that folder or album.
  2. Select the Share icon in the Quick Actions Bar.
  3. Select Export.
  4. Mylio will ask if you wish to export the video and display the size of the video.
  5. Select Export to confirm the export and choose an export location.

Export Video on Tablet

  1. Open or select the video you wish to share.
  2. Select the Share icon from the Quick Actions Bar.
  3. Mylio will open the Share Sheet and allow you to share the video to apps that support video sharing.

Printing Photos on a Computer or Tablet

Mylio’s print feature allows you to edit your image size settings within the print screen in order to streamline the process.

Printing on Computer

  1. Select an image that you would like to print.
  2. Select the Share icon at the bottom of Mylio.

  3. The Share menu will open. Select Print…

You will be provided with four print options:

  1. Paper Size.
  2. Photo Size.
  3. Crop to Fit.
  4. Scale to Fit.

If you have more than one image selected, there will be arrows beneath the thumbnail. This will allow you to choose the print settings for each additional image.

To change the image size, click Photo Size. Photo size offers these sizes:

  • 8”x10”
  • 5”x7″
  • 4”x6”
  • 3” x 5
  • 2”x3”
  • 2”x2”
  • Contact Sheet
    • If multiple images are selected will allow you to print a contact sheet of all the images.  

You also have the option to either Crop to Fit or Scale to Fit your image. You can either crop your photo so it fills the page entirely, or you can scale your image so the entire image will fit on the page.

By scrolling down in the Print dialog, you can choose to apply a watermark or print with Title and Caption of the photo printed as well.

Once you have all of your print settings selected click the Print button. Mylio will open your printer wizard. Select the printer you want Mylio to print your images to. You can also choose to print multiple images double-sided, make multiple copies, or even save as a PDF.

Printing on Tablet

  Note:   printing from iOS requires an AirPrint enabled printer.
  1. Open Mylio and select the photo or range of photos you wish to print.
  2. Select the Share icon in the Quick Actions Bar.
  3. The share dialogue window will open allowing you to select Print.
  4. You will be provided with print options like how many copies you wish to print.

Exporting Photos to a Folder for Sharing Outside Mylio

Mylio allows you to quickly and easily export images that are part of your library. These images can be shared with social media, websites, or printing services that are not part of Mylio’s built-in share options.

  1. Select the images you wish to export. You can also select a folder or album if you wish to export all enclosed items.
  2. Select the Share icon from the Quick Actions Bar.
  3. From the Share menu, select Export.
  4. The export dialog will allow you to change your export settings, including:
    1. File Type – What format the photos should be exported in.
    2. Resolution – Small, medium, large, actual, or custom resolution. You will need to have the full-sized Original image locally synced to export at actual resolution.
    3. Quality – Low, medium, high, maximum quality.
    4. Metadata – Which pieces of metadata would you like exported with the image.
    5. Watermark – Add a watermark to your export.
  5. Select the destination that you would like the images exported to. If you would like them in a new folder, you can do so with the New Folder option in the bottom left. Once completed, select Open.

Your photos will export to the desired location. You can now easily share your images anywhere outside of Mylio.

 

Emailing Photos on a Computer or Tablet

Sharing your memories with friends and family is a great way to keep in touch. Luckily, Mylio makes emailing your photos easy, directly from within the Mylio application.

Email on Mac or Windows

  1. Open Mylio and select the photo(s) you would like to share.
  2. Select the Share button in the Quick Actions Bar.

  3. Select Email.
  4. The Email options window will open, in this window you can adjust:
    File Type – Send the photo as a JPEG, PNG, or a TIFF.
    Resolution – Adjust the resolution of the photo that you are sending. The larger the resolution the larger the file.
    Quality – Adjust the compression quality. Maximum quality will be a larger file but better looking.
    Metadata – Export your photo with all, some, or no metadata
  5. Select Create Email and Mylio will open your computer’s default email application. If you receive an error or no application opens, you may not have a default email application set. See this article on exporting photos to export the photo and attach it to your desired email client.
  Note:  many email providers have a limit on the file size they are able to send. It is generally not recommended to send more than 3mb of data or your message may not be delivered.

Email on Tablet

Mylio for tablets allows you to alter your export settings. See this article for more information.

  1. Open Mylio and select the photo(s) you would like to share.
  2. Select the Share button in the Quick Actions Bar.
  3. Select your email client.
  4. Mylio will automatically compose an email with the selected images.