Troubleshooting: Mylio on Windows with Unsupported Graphics Card or GPU

In some instances, a windows laptop or desktop machine may be using a graphics card that is not supported by Mylio. This can cause a range of issues from slowdowns to full Mylio crashes.

If you are experiencing crashes or slowness and that is related to an older or unsupported GPU, these fixes may help.

Disable Background Rendering

Background rendering allows for Mylio to perform graphics-intensive processing when Mylio is not in the foreground. This feature can be disabled by following these steps…

  1. Open Mylio.
  2. Select Settings from the View menu.
  3. Select Advanced.
  4. Turn on Disable Background Rendering.

CPU Rendering

Mylio can also be told to render specifically with the CPU instead of the GPU.

  1. From the desktop, right-click on the Start menu to bring up the advanced options.
  2. Select System from the menu.
  3. Select Advanced System Settings from the Navigation panel.
  4. Select Environmental Variables.
  5. Create a new system variable by selecting the New… command under System Variables.
  6. Variable name should read MYLIO_SOFTWARE_RENDERING
  7. Variable value should read 1.
  8. Select OK.
  9. Close the open preferences, saving if asked.
  10. Restart the machine.

The next time you open Mylio, CPU rendering will be enabled


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