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Troubleshooting: Files Skipped During Import
Troubleshooting: Files Skipped During Import
Updated over a week ago

Sometimes, Mylio Photos may display a message in the Notifications Menu indicating that files were skipped during the import process. Click the notification to view a list of skipped files and the reason they were skipped. The most common reasons include:

  • The Exclude Suspected Duplicates option was enabled during import - Mylio Photos skipped importing files that were already present in your library.

  • Unsupported File Format - Click here to view a list of supported file types and cameras.

  • Corrupt files - Files that have been damaged and are therefore unreadable by Mylio Photos.

  • Access Denied - Files are inaccessible to the current user due to inadequate permissions.

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