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Troubleshooting: Advanced Catalog Repair
Troubleshooting: Advanced Catalog Repair
Updated over a week ago

On rare occasions the Mylio Catalog on a device becomes corrupted in a manner that the regular repair process (https://support.mylio.com/en/articles/8801995-performing-a-catalog-repair) is unable to solve. The Mylio Photos app automatically creates backups of your catalog that can be used to replace the corrupt version and get your system back in working order.

Backup catalog replacement on macOS

  1. Completely quit the Mylio Photos application.

  2. Using the macOS Finder, choose the "Go" menu and select "Go to Folder . . . ".

  3. Enter "~/Library/Application Support/Mylio" and press return.

  4. Find the file named Mylo.mylodb and rename it to something else.

  5. Find the latest Mylo.mylodbbackup file (check the dates), make a copy of it, and rename the copy to Mylo.mylodb.

  6. Launch Mylio Photos.

The system may go through a catalog update before resuming normal operation.

Backup catalog replacement on Windows OS

  1. Completely quit the Mylio Photos application.

  2. Using Windows Explorer, navigate to your Home directory (C:\Users\yourname\).

  3. From the View options in Windows Explorer, choose to Show Hidden Files.

  4. Find the hidden directory named .Mylio_Catalog.

  5. Find the file named Mylo.mylodb and rename it to something else

  6. Find the latest Mylo.mylodbbackup file (check the dates), make a copy of it and rename the copy to Mylo.mylodb.

  7. Launch Mylio Photos.

The system may go through a catalog update before resuming normal operation.

Backup catalog replacement on an External Hard Drive

  1. Completely quit the Mylio Photos application.

  2. Using Windows Explorer or macOS Finder, navigate to the top level of your external hard drive and find the folder named Mylio_xxxxxx.

  3. Find the file named Mylo.mylodb and rename it to something else.

  4. Find the latest Mylo.mylodbbackup file (check the dates), make a copy of it, and rename the copy to Mylo.mylodb.

  5. Launch Mylio Photos.

The system may go through a catalog update before resuming normal operation.

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