Skip to content

Mylio Support

  1. Mylio Support
  2. Account & Subscription

How to Update Your Billing Information

Updated October 16, 2026

Mylio uses FastSpring, a third-party payment processor, to handle all billing and subscription payments. To update your credit card or other payment details, you’ll access the FastSpring billing portal directly from your Mylio account page.

Steps to Update Your Payment Information

  1. Go to https://account.mylio.com and log in to your account.
  2. Select Manage Subscription. The My Account page on the Mylio website, with an arrow pointing to "Manage Subscription".
  3. Select Manage Billing. The My Subscriptions page showing Mylio Photos+ billing details, with the "Manage Billing" button circled.
  4. Enter the email address associated with your billing profile and submit.
  5. Check your email inbox for a message from FastSpring containing a link to the billing portal.
  6. Click the link to open the billing portal.
  7. Under the Manage section, select the option to update your payment information. The subscription billing page with the Manage menu open and an arrow pointing to it; "Update payment method" is the first option.