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Zoom Setup for Your Support Session (Mac & Windows)

What You’ll Need

  • A computer (with or read to install Mylio Photos)
  • Internet connection
  • Microphone (headphones recommended) 

1. Install Zoom

Download Zoom: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060596

  • Download and install the Zoom desktop app (not browser)

  • Open the file and follow the setup steps

2. Join Your Meeting

Learn more: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063407

  • Click your meeting link OR open Zoom and click Join

  • Enter the Meeting ID (if needed)

  • Add your name

  • Turn video on or off (optional)

3. Set Up Audio

Learn more: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078476

  • Click “Join with Computer Audio”

  • Make sure your mic is not muted

  • Select the correct microphone and speakers

  • Connect headphones if using them


Note: If microphone access is blocked, others won’t hear you