Zoom Setup for Your Support Session (Mac & Windows)
What You’ll Need
- A computer (with or read to install Mylio Photos)
- Internet connection
- Microphone (headphones recommended)
1. Install Zoom
Download Zoom: https://zoom.us/download
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Download and install the Zoom desktop app (not browser)
- Open the file and follow the setup steps
2. Join Your Meeting
Learn more: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063407
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Click your meeting link OR open Zoom and click Join
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Enter the Meeting ID (if needed)
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Add your name
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Turn video on or off (optional)
3. Set Up Audio
Learn more: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078476
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Click “Join with Computer Audio”
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Make sure your mic is not muted
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Select the correct microphone and speakers
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Connect headphones if using them
Note: If microphone access is blocked, others won’t hear you
4. Share Your Screen
Learn more: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060596
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Click Share Screen in the meeting
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Choose your screen or app
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Click Share
Note: If you don't see this, the host may need to enable it.
Mac Only: Enable Screen Sharing
Learn more: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064868
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Go to System Settings > Privacy & Security > Screen Recording
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Turn on Zoom
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Restart Zoom
Quick Pre-Call Check
- Zoom opens
- You can join a meeting
- Audio works
- Camera works (optional)
- Screen sharing works